Performance evaluation in civil service

Rabiatul Kamit
BANDAR SERI BEGAWAN

NO CIVIL servant or government agency will be spared from performance measurement and evaluation, cautioned the Deputy Minister at the Prime Minister’s Office (PMO) yesterday.

Dato Paduka Hj Abdul Wahab Juned said the Public Sector Performance Grading Programme (3PSA) will assess the performance of all public organisations including its personnel, strategic plans, succession plans and best practices among others.

The new programme was developed by the Management Services Department (MSD) to ensure high standards of governance in civil service towards achieving Vision 2035.

“These efforts cannot be delayed or neglected or dealt with procrastination, because it assesses and measures our performance in the public sector as a vehicle towards excellent service, which is embodied by a shift in mindset and absorption of positive mindset,” said the deputy minister.

He added that MSD “did not take shortcuts” in coming up with 3PSA as it was based on comparative studies, benchmarking and extensive consultation.

The state-level programme will be reviewed from time to time to ensure it has been implemented with success, while its requirements will be monitored and assessed on an ongoing basis including continued benchmarking and independent evaluation by an external body.

“There is no deadline for efforts like 3PSA, which becomes a vehicle for achieving excellence, as excellence is a moving target,” said Dato Hj Abdul Wahab at the launch of 3PSA at PMO.

He hoped the grading programme will be a platform that will serve as “a catalyst to holistically push the values of integrity, culture, practices and mindset from the status quo to an inclination towards the flow of challenging and dynamic development”.

“Take this as a strong resolve to call on all parties in civil service not to be satisfied and complacent with inferior standing,” he said, urging for positive change in the public sector.

In his speech, the deputy minister also voiced grave concerns over prevailing issues associated with the civil service such as the tardiness of civil servants arriving to work as well as the succession plan and performance assessment. “In matters such as these, parties of all levels must be honest and frank towards our actual problem instead of finding excuses or pointing fingers to other parties,” he said.

Citing a titah of His Majesty Sultan Haji Hassanal Bolkiah Mu’izzaddin Waddaulah, the Sultan and Yang Di-Pertuan of Brunei Darussalam, Dato Hj Abdul Wahab reiterated that civil servants must shift their mindset to think more positively.


Sumber - The Brunei Times